Privacy Policy

1. Introduction

At Zeppelin, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We collect information that you provide directly to us, such as when you create an account, place an order, contact customer service, or otherwise interact with our services. This may include:

• Personal identifiers (name, email address, phone number)
• Delivery address and billing information
• Payment information (processed securely through our payment processors)
• Order history and preferences
• Communications with our customer service team

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing and fulfilling your orders
• Communicating with you about your orders and our services
• Personalizing your experience
• Detecting and preventing fraud and abuse
• Complying with legal obligations

4. Information Sharing

We may share your information with:

• Service providers who perform services on our behalf
• Retailers from whom we purchase items on your behalf
• Delivery partners who help deliver your orders
• Law enforcement or other parties when required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, such as:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can manage your cookie preferences through your browser settings.

8. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@zeppelin.com.